Privacy Policy

Capital Financial Global, Inc. ("CFGX," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy and Security Policy ("Policy") describes how we collect, use, disclose, and safeguard information when you visit our websites, including capfiglobal.com and engine.capfiglobal.com (collectively, the "Site"), submit a loan inquiry, or otherwise interact with our services ("Services").

By using our Site or Services, you acknowledge that you have read and understood this Policy. If you do not agree with the terms of this Policy, please do not access the Site or use our Services.

Information We Collect

Information You Provide Directly

When you submit a loan inquiry, request a term sheet, or otherwise contact us, we may collect the following information:

• Full name, email address, and phone number
• Property address, city, state, and zip code
• Estimated property value and requested loan amount
• Property type and condition (e.g., whether repairs are needed)
• Borrower type (individual or entity)
• Credit estimate range
• Any additional information you choose to provide in connection with your inquiry

Information Collected Automatically

When you visit our Site, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Referring URL and pages visited on our Site
• Date, time, and duration of your visit
• Device identifiers and screen resolution
• Interaction data such as clicks, form field engagement, and scroll behavior

Information from Third-Party Services

We use third-party services that may collect or process information on our behalf, including Google reCAPTCHA (for spam and bot prevention), Google Places API (for address verification), email validation services, and scheduling platforms. These services may collect information in accordance with their own privacy policies.

How We Use Your Information

We use the information we collect to:

• Process and evaluate loan inquiries
• Provide preliminary screening results and eligibility assessments
• Communicate with you about your inquiry, our services, and related matters
• Improve our Site, Services, and business operations
• Comply with legal obligations and regulatory requirements
• Detect, prevent, and address fraud, security issues, and technical problems
• Analyze usage patterns and improve user experience

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that perform services on our behalf, such as web hosting, email delivery, analytics, and customer support
• Lending Partners: Institutional investors and loan servicers in connection with loan origination and servicing
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• With Your Consent: When you have given us explicit permission to share your information

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, modification, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Loan inquiry data is retained in accordance with applicable financial services regulations.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Restrict or object to certain processing of your information

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Policy from time to time. We will post any changes on this page and update the "Last Updated" date. Your continued use of our Site or Services after any changes constitutes your acceptance of the updated Policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Capital Financial Global, Inc.
1042 Fort Union Boulevard, Suite 521
Midvale, Utah 84047
(801) 747-2000
[email protected]