Effective Date: February 11, 2026 | Last Updated: February 11, 2026

Capital Financial Global, Inc. (“CFGX,” “we,” “our,” or “us“) is committed to protecting the privacy and security of your personal information. This Privacy and Security Policy (“Policy“) describes how we collect, use, disclose, and safeguard information when you visit our websites, including capfiglobal.com and engine.capfiglobal.com (collectively, the “Site“), submit a loan inquiry, or otherwise interact with our services (“Services“).

By using our Site or Services, you acknowledge that you have read and understood this Policy. If you do not agree with the terms of this Policy, please do not access the Site or use our Services.

Information You Provide Directly

When you submit a loan inquiry, request a term sheet, or otherwise contact us, we may collect the following information:

• Full name, email address, and phone number
• Property address, city, state, and zip code
• Estimated property value and requested loan amount
• Property type and condition (e.g., whether repairs are needed)
• Borrower type (individual or entity)
• Credit estimate range
• Any additional information you choose to provide in connection with your inquiry

Information Collected Automatically

When you visit our Site, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Referring URL and pages visited on our Site
• Date, time, and duration of your visit
• Device identifiers and screen resolution
• Interaction data such as clicks, form field engagement, and scroll behavior

Information from Third-Party Services

We use third-party services that may collect or process information on our behalf, including Google reCAPTCHA (for spam and bot prevention), Google Places API (for address verification), email validation services, and scheduling platforms. These services may collect information in accordance with their own privacy policies.

We use the information we collect for the following purposes:

• To evaluate and process your loan inquiry, including automated screening for program eligibility
• To contact you regarding your inquiry and available financing options
• To verify the accuracy of information you provide, including email, phone, and address validation
• To prevent fraud, spam, and abuse of our Services
• To send internal notifications to our sales team regarding new loan inquiries
• To schedule consultations and appointments at your request
• To improve our Site, Services, and user experience
• To comply with applicable laws, regulations, and legal processes
• To communicate with you about updates to our Services or this Policy

When you submit a loan inquiry through our Site, your information is processed through our automated screening system. This system evaluates your inquiry based on factors such as property location, loan-to-value ratio, loan amount, and property type to determine preliminary program eligibility. The screening process is designed to provide you with faster, more relevant responses. No credit checks or credit bureau inquiries are performed during this screening process.

Borrower Communications

If you submit a loan inquiry, we may contact you via the email address and/or phone number you provide to discuss your inquiry and available financing options. We will not send you marketing text messages without your express consent.

Internal Employee SMS Alerts

We operate an internal SMS notification program for our sales team employees. When a loan inquiry is submitted, enrolled employees receive an automated text message alert containing the lead summary. This program is limited to CFGX employees who have provided written consent. Employees may opt out at any time by replying STOP. Standard message and data rates may apply. This internal program is not available to borrowers or the general public.

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device by your web browser. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).

We use cookies and similar technologies for the following purposes:

• Essential cookies required for Site functionality and security (including reCAPTCHA)
• Analytics cookies to understand how visitors use our Site and to improve performance
• Functionality cookies to remember your preferences
• Advertising and conversion tracking cookies when you arrive via paid advertising channels

You can control cookie settings through your browser preferences. Disabling cookies may limit certain features of the Site but will not prevent you from accessing it.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our Site and Services, including email delivery (Amazon Web Services SES), scheduling (Cal.com), customer relationship management, and marketing automation platforms. These providers are contractually obligated to use your information only to provide services to us and to protect it in accordance with this Policy.
• Lending Partners: If your inquiry is referred to a lending partner or investor for financing, we may share relevant information from your inquiry with that party.
• Legal Requirements: We may disclose your information when required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information for other purposes with your express consent.

We implement industry-standard technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, secure server infrastructure with firewall protections, role-based access controls, input validation and sanitization to prevent injection attacks, and regular security monitoring and logging. While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining appropriate safeguards.

We retain your personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. Loan inquiry data is retained for the duration of any active business relationship and for a reasonable period thereafter as required by applicable law and industry regulations.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Know/Access: You may request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt Out: You may opt out of the sale or sharing of your personal information. CFGX does not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at [email protected] or (801) 747-2000. We will respond to verifiable requests within the time period required by applicable law.

If you are a resident of California, Colorado, Connecticut, Virginia, Utah, or another state with comprehensive privacy legislation, you may have additional rights under applicable state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights may include the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising your rights. To submit a request, contact us using the information in the Contact Us section below. We will verify your identity before processing your request.

Some browsers offer a “Do Not Track” (“DNT”) setting. There is currently no universally accepted standard for how companies should respond to DNT signals. We will update this Policy if and when a standard is established.

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

This Policy is governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.

We may update this Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the “Last Updated” date at the top of this Policy. Your continued use of the Site or Services after any changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.

If you have questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at:

Capital Financial Global, Inc.
1042 Fort Union Blvd, Suite 521
Midvale, UT 84047
Phone: (801) 747-2000
Email: [email protected]